eGroupWare - Enterprise Collaboration
eGroupWare system implementation and hosting service datasheet

System summary:
eGroupWare is a multi-user, web-based groupware suite will run on Windows, Mac, and Linux Server that integrate with variety of SQL-based databases as well, including MySQL, PostgreSQL, and MSSQL.
Currently available modules include: email, address book, calendar, infolog (notes, to-dos, phone calls), content management, forum, bookmarks and wiki. It's suitable for enterprise intranet or can be configure for extranet for both internal and external collaboration.
 
Technology:
Programming Language: JavaScript, PHP,
Database – MySQL , MS SQL, PostgreSQL
eGroupWare can be used on an intranet environment.

Intended Audience:
Small to medium size enterprises looking for cost effective team collaboration system

Screen shot:

Implementation service:
- CN Global will install and provide basic configuration of the system
- Configure email , change logo, configure style sheets and themes
- Provide 1 year hosting (CN Global Silver hosting package)

Terms
*CN Global web hosting standard terms and conditions applicable
*CN Global standard service delivery terms and conditions applicable

Net Office
Project management system implementation and hosting service datasheet

System summary:
NetOffice  is an Online project management system which includes team collaboration, user management, multiple access levels, tasks, projects, time tracking, task change history, files approval tracking, notes, client project sites, CRM, Gantt graphs modules.

Technology:
Programming Language: JavaScript, PHP
Database – MySQL
NetOffice can be used on an intranet, an extranet, or both.

Intended Audience:
Consulting firms and project managers that rely on a division between firm-side and client-side information will benefit most from use of NetOffice.

System Functionality:
The system is divided in two parts which we will call "Internal Project Site" and "Client Project Site." The project team, excluding the client, has access to the Internal Project Site. On the Internal Project Site, users fall into several categories: Administrator, Manager, and User.

Administrators can maintain both business and technical aspects of the system. Managers administrate projects: they can add and edit clients, projects, project details, calendars, and reports but cannot upgrade the system, create new or change existing system users, or access the database. Users can view most information but can only add new discussions, notes, tasks, and linked content. The Internal Project Site users also have access to the Client Project Site on the projects to which they are assigned. 
Client users do not have access to the Internal Project Site. When clients log in at the login page, they are directed to the Client Project Site. On this Site, they can approve or reject documents, file support requests, review tasks, or add a message to the bulletin board. Clients only have access to their own projects and cannot view or edit projects that belong to other clients. Clients also do not have access to those items that the project manager or other team member does not publish to the Client Project Site.

Screen shot:

Implementation service:
- CN Global will install and provide basic configuration of the system
- Configure email , change logo, configure style sheets and themes
- Provide 1 year hosting (CN Global basic hosting package)

Terms
*CN Global web hosting standard terms and conditions applicable
*CN Global standard service delivery terms and conditions applicable

System Demonstration:
 www.cnglobal.com.au/netoffice

user- cluser
password- cluser

Dot Project
Project management system implementation and hosting service datasheet

System summary:
Dot Project is a web-based project management framework that includes modules for companies, projects, tasks (with Gantt charts), timesheet management, forums, files, calendar, contacts, tickets/helpdesk, multi-language support, user/module permissions and themes.

Technology:
Programming Language: JavaScript, PHP
Database – MySQL
Dot Project can be used on an intranet, an extranet, or both.

Intended Audience:
Consulting firms and project managers requiring online project management capabilities.
 
System Functionality:
- User Management
- Email based trouble Ticket System
- Client/Company Management
- Project listings
- Hierarchical Task List
- Time sheets
- File Repository
- Contact List
- Calendar
- Discussion Forum
- Resource Based Permissions

Screen shot:

Implementation service:
- CN Global will install and provide basic configuration of the system
- Configure email , change logo, configure style sheets and themes
- Provide 1 year hosting (CN Global basic hosting package)

  
Terms
*CN Global web hosting standard terms and conditions applicable
*CN Global standard service delivery terms and conditions applicable

Mambo- Complete Web site Content Management system
Mambo system implementation and hosting service datasheet

System summary:
Mambo Open Source is an award winning dynamic web content management system.
Mambo is a business-oriented open source content management system written in PHP and uses the MySQL database.

Technology:
Programming Language: JavaScript, PHP
Database – MySQL

Intended Audience:
Any one wishing to create a web site and easily manage content. Mambo comes with hundreds of free components and modules and chances are your needs are already met with these components and modules. Mambo is the perfect solution for developers and novice users alike who demand a simple yet elegant way to deploy professional websites rapidly.

What can mambo used for:
Mambo can be used for many different types of Web sites, such as:
• Portals
• Commercial Web sites
• Intranet / Extranet
• Non-profit Web sites
• Personal Web sites
• Integrated Flash Web sites

Key Features:
The main feature is the ability to allow any authorized user to add and edit content directly on the Web. Multiple people can manage content within a Mambo Web site. They do not need to know any programming languages, such as HTML, to update their site because an 'online WYSIWYG editor' (What You See Is What You Get) is included for formatting the text and inserting images. There is no need to 'upload' your documents with hard to understand FTP (File Transfer Protocol) programs. Just Save and Publish your content and your Web page is online for everyone to see!

Mambo can be used for the following applications:

Updating 'Home' and 'News' Web pages, with news, articles and images•
Creating your own dynamically created content menus like 'Products > Hardware >DVD Recorders, Products > Hardware > CD Recorders'
Uploading MS Word, MS Excel and Acrobat PDF documents for online viewing
Managing header, footer or side Banners (advertisement etc.)
Creating Polls
Managing Web links
Managing FAQ (Frequently Asked Questions)
Managing News Flashes
Managing multimedia Flash, .jpg, gif, bmp and .png images
Managing News Feeds, from different news source Web sites
Managing Contact and email form pages
Managing Users with special access levels
Managing Archive pages
Managing 3rd party developer's Components, Modules and Templates.
For example: E-commerce, forums, image galleries, calendar and agenda components, help desk etc.

Screen shot:
 

Implementation service:
- CN Global will install and provide basic configuration of the system
- Provide 1 year hosting (CN Global basic hosting package)

Fees:

• Standard Mambo installation and hosting for 1 year

• Full system installation, Build template and configure high level Content

• Full system installation, Build template and Build complete web site and develop any custom programming requirements

  
Terms
*CN Global web hosting standard terms and conditions applicable
*CN Global standard service delivery terms and conditions applicable

VTiger CRM

CRM system implementation and hosting service datasheet

System summary:
vtiger CRM is a web-based Open Source CRM software intended mainly for small and medium businesses.

vtiger CRM leverages the benefits of Open Source software, such as Apache, MySQL, PHP, SugarCRM, ADOdb, and others and adds more value to the end users by providing many enterprise features, such as Sales Force Automation, Help desk, Dashboards, Security Management, Product Customization, and add-ons for Microsoft® Outlook®, Mozilla/Thunderbird, and Microsoft® Word®.
vtiger CRM provides essential business productivity enhancement utilities for Microsoft® Outlook®, Mozilla/Thunderbird Email client, and Microsoft® Word® as open source. These add-ons enhance the user experience with vtiger CRM.

Key Benefits:
• Very easy to use
• Hassle free product installation and upgrades
• Open Source add-ons for Microsoft Outlook, Mozilla/Thunderbird, and Microsoft® Word®
• Software is free and there is no up-front investment
• Rich user-experience with product customisation

Technology:
Programming Language: JavaScript, PHP, Visual Basic
Database – MySQL
VTiger CRM can be used on an intranet, an extranet, or both.

Intended Audience:
Small to medium size enterprises looking for cost effective easy to install and use CRM software..
 
System Functionality:

Sales Force Automation
Manage leads, accounts, contacts, and opportunities
Associate customer records with other records in the system for a better 360 degrees view of the customer record

Help desk
Manage trouble tickets end-to-end
Notify status of the trouble tickets to the customers
Track complete history of the trouble tickets
Create frequently asked questions
Statistics of the trouble tickets for a better ticket management

Security Management
Manage user profiles and field-level access to the users
Create team roles as per your organization structure
Control the access to modules according to the user's roles
Archive the login history of each user for better auditing

Product Customization
Add custom fields in all the modules, such as text, number, currency, pick lists, and others as per your business requirements
Customize tabs using drag & drop so that modules that are not relevant to sales process can be hidden
Change the look and feel of the user interface

vtiger Outlook Plug-in
Add outbound and forward inbound Outlook e-mails to vtiger CRM
Synchronize contacts between Microsoft® Outlook® and vtiger CRM
Resolve conflicts while synchronizing contacts between Microsoft® Outlook® and vtiger CRM
Synchronize tasks and calendar between Microsoft® Outlook® and vtiger CRM
Filter e-mails in Microsoft® Outlook® and add only necessary e-mails to vtiger CRM

vtiger Office Plug-in
Create mail merge templates based on customer database fields in vtiger CRM from Microsoft® Word ®
Create on-the-fly mail merge documents for leads, accounts, and contacts from vtiger CRM
vtiger Thunderbird Extension
Add outbound and forward inbound E-mail messages to vtiger CRM
Import contacts from vtiger CRM to Thunderbird/ Mozilla Email client
Export addresses from Thunderbird/Mozilla Email client to vtiger CRM

Screen shot:

Implementation service:
- CN Global will install and provide basic configuration of the system
- Configure email , change logo, configure style sheets and themes
- Provide 1 year hosting (CN Global Silver hosting package)

Terms
*CN Global web hosting standard terms and conditions applicable
*CN Global standard service delivery terms and conditions applicable

See vtigercrm-productbrochure.pdf for more details about VTiger CRM