CN Global is committed to provide the support and maintenance you need for your live production systems and corporate internet and Intranet sites.

Our System Support and Maintenance team adds a valuable layer of technical expertise and assistance. We provide onsite/offsite system support requirements five days per week, and with our on-line, web operational support is available 24 hours a day.

Enhanced Support Options:
In addition to our comprehensive Support and Maintenance services, CN Global offer the followings to customise the support options for your business requirements:

 24x7 Email or Phone Support
 24x7 Email or Phone Support
 Dedicated Technical Account Manager (TAM) 
 Personalised, Proactive support 
 Dedicated point of contact 
 Issue escalation management 
 Remote monitoring and troubleshooting 
 Knowledge transfer and custom training program
 Change management of the service delivery process